Metricso

FAQ

DEMO

The demo version provides 7-day access to the Metricso panel with all its features. The panel contains data from test users. The demo version is used to present the tool’s features.

All you have to do is register a free account via the registration form available at metricso.com. You just have to specify your login and e-mail address.

Yes, in justified cases and after consulting the Metricso customer service department. The maximum total duration of the demo is 14 days.

The panel contains data from test users. This data is only used to present the tool’s features.

No, the demo is a closed version of the tool and functions only on the basis of the test data.

IMPLEMENTATION

Yes, for this purpose please contact the customer service department.

FACEBOOK

Yes, to implement Metricso you don’t need a Facebook fan page. However, you do need the application. Details can be found in the implementation guidelines.

Yes, Metricso can be used only as an analytical tool and doesn’t require communication with consumers.

DATA

Data is stored in a cloud. The tool does not require or does not use clients’ servers.

No, all data is stored by Metricso.

The data is stored for the entire duration of the client's subscription.

Fees apply for each month of access to data in accordance with the price list.

ANALYSIS

Data analysis takes a maximum of 24 hours. After this period, data is analyzed and visible in the client’s panel.

The data is analyzed on the basis of Metricso’s unique algorithms.

At least one consumer is necessary for data analysis.

There are no limits in Metricso when it comes to the maximum number of consumers for analysis. It only depends on the type of subscription purchased by the client.

It is created on the basis of social media data, which is then analyzed by Metricso’s unique algorithms.

They are created on the basis of social media data, which is then analyzed by Metricso’s unique algorithms.

REPORTS

Yes, for this purpose please contact our customer service department directly.

In order to generate a report, data from at least 1000 users needs to be analyzed.

COMMUNICATION

No, communication with consumers is not required.

Communication with consumers is possible using a dedicated communication tool which allows you to prepare a SoMe advertising campaign, a display campaign or direct mailing communication.

Yes, direct communication is possible.

No, consumer communication can be carried out at three levels: SoMe campaign, display campaign, and email campaign.

The lowest number of consumers required for communication is one.

When it comes to the budget, there is no minimum campaign limit.

No, other currencies will be converted into PLN or USD according to the applicable exchange rate.

No, in order to pay for the subscription, you need to use a credit card.

Yes, long-term payments are possible. For this purpose, contact our customer service department.